Georgia Association of Public Safety Communications Officials

Job Board

E-911 Open Records Specialist – City of Atlanta E-911

https://ehxr.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/City-of-Atlanta-Careers/job/31373

Position expires: 4/15/24

Salary range: $42,020.99 – $63,135.07
 

The E911 Open Records Specialist performs administrative functions and provides support to the designated City of Atlanta Pollice Department. Duties and responsibilities include but are not limited to coordinating and responding to all Georgia Open Records Act requests that are submitted to the agency.

MAJOR DUTIES AND RESPONSIBILITIES
List the essential job duties that are specific to the position. These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.  

•   Communicates with requestors through all phases of the open records request (ORR) process, including clarification of requests, fee estimates, denial explanations, exemptions, and redactions, while adhering to statutory deadlines. 
•   Serves as liaison between the agency and the requester on ongoing requests by providing updates, requesting additional information as appropriate, and responding to general inquiries.
•   Maintains detailed and accurate records of all communications.
•   Maintains strict confidentiality and exercise discretion and sound decision-making when handling sensitive documents. 
•   Utilizes various databases to research and track all Open Records Requests. 
•   Ensures all ORRs are properly stored following City of Atlanta retention policies. 
•   Researches and identifies location(s) of potentially responsive records and collaborate with departments on production of such records. 
•   Identifies timelines for production. 
•   Gathers and coordinates assembly of records in instances of multi-department responses. 
•   Researches and analyzes responsive records for potential exemptions. Works with legal team in reviewing such exemptions. Redacts exempt information from responsive records. 
•   Gathers necessary information to calculate actual costs to respond to requests.  
•   Keeps abreast of changes in Public Records law. 
•   Builds and maintains collaborative relationships throughout the agency. 
•   Performs general clerical duties including answering phones, receiving and sorting incoming documentation and materials, subpoenas, and mail, to appropriate personnel; processes outgoing mail; types, composes, edits, or proofreads various documentation.
•   Performs other duties as assigned.
The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.

Knowledge, Skills, And Abilities
•   Knowledge of legal proceedings including court procedures.
•   Knowledge of systems and processes in assigned area. 
•   In-depth knowledge of most legal terminology, principles, concepts and methods. 
•   Well-developed arithmetic, written, and verbal skills. 
•   Skill in using a variety of computer tools, including spreadsheets and specialized data systems. 
•   Skill with computers and word processing software such as Microsoft Word. 
•   Ability to plant and carry out complex work assignments that may commonly require in-depth 
•   Ability to pay attention to detail. 
•   Ability to conduct legal research. 
•   Ability to prepare accurate responses to Open Records Act Requests. 

QUALIFICATIONS

QUALIFICATIONS AND EDUCATION REQUIREMENTS
1.   Associate degree from an accredited college or university with major course work in criminal justice, legal studies, public or business administration or a related field.
2.   2 years of administrative or records management experience (or an equivalent combination of education and experience).

Preferred Requirements (separate from minimum requirements and not required to qualify for the job)
3.   Certification from a paralegal or legal assistant program 
4.   Bachelor’s degree from a paralegal or legal assistant program
5.   4-5 years’ of directly related experience (or an equivalent combination of education and experience). American Bar Association (ABA) approved paralegal certification.

PHYSICAL REQUIREMENTS
To comply with the AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) which prohibits discrimination against qualified
individuals on the basis of disability, it is necessary to specify the physical, intellectual and environmental conditions of the
Essential Duties of the job.  Please check all that apply.

Chatham County: Mobile Radio Technician 1

For more information or to submit your application, please visit here: https://employee.chathamcounty.org/ess/EmploymentOpportunities/JobDetail.aspx?req=103&sreq=6&form=GEN&desc=MOBILE%20RADIO%20TECHNICIAN%20I

Chatham County Government is seeking a Mobile Radio Tech. Do you have a vocational degree in Electronic Technology plus experience working with portable and mobile radios? Apply today!

Job Summary: Under the general supervision of the Assistant Director, provide maintenance, repair, and technical support for the implementation and maintenance of new and existing radio and warning systems. Daily tasks will include testing, troubleshooting, repairing, and maintaining various radio systems such as base, mobile and portable two-way radios, and associated accessory equipment; performing periodic preventative maintenance inspections on radio equipment and tower sites owned by the county, ensuring UPS and backup generators are serviceable and ready to work in emergencies; inventory orders, stock repair parts, shop consumables and supplies; as well as complete work orders and required reports. The work environment is predominately field based, however attendance to regular meetings, conferences, workshops and training sessions are necessary. Other duties may be assigned.

Minimum Qualifications: High School Diploma or GED, and a two (2) year vocational degree in Electronic Technology or related field, or equivalent military training, and one (1) year of experience repairing and maintaining Motorola Astro25 Simulcast 700/800 MHz SmartZone trunked radio equipment and two-way radio installation; or any equivalent combination of education, training, and experience. Must possess and maintain a valid driver’s license. Selected candidate must obtain the APCO Radio Technician Certificate and an FCC General Class Radiotelephone Operator license within twelve (12) months of hire. You may be required to obtain additional specific training and technical certifications.

Chatham County, GA Government, offers a competitive compensation and benefits package and the opportunity to work for a leader in the public sector. Some of our key benefits include generous vacation and sick leave, medical, dental, and vision coverage, company-paid life and disability insurance, Employee Health Center, pension plan, 457(b) retirement plan, flexible spending accounts (FSA), professional development, and employee appreciation events. Chatham County, GA Government, is an Equal Opportunity/Affirmative Action Employer.

Note: During emergencies and disasters affecting Chatham County, you may be required to report to work as part of a disaster operations team.

Location : CHATHAM EMERGENCY MGMT AGENCY

Job Family : EMERGENCY MANAGEMENT

Posting Start : 05/11/2023

Posting End : 06/07/2023

SALARY RANGE: $46,706.00-$77,065.00

White County 911: Communications Officer

White County will be accepting applications for the position of Communications Officer to work at the E/911 Center. Applicants must be able to work 12-hour shifts including nights and weekends and travel to training as required. Entry level pay for this position is $16.13 per hour for non-certified. Night shift  is $16.94  Complete job description and applications are available 8 am – 5 pm, Mon-Fri at the White County Commissioners Office, 1235 Helen Hwy, Cleveland, Georgia 30528 (706) 865-2235 or at www.whitecountyga.gov. This position is open until filled.  Successful applicant must be able to pass a background investigation, drug/alcohol test, and a pre-employment assessment.  This is a full-time position offering comparable wages and full benefits. White County is an equal opportunity employer. 

Chamblee E-911: Communications Officer

For more information, please click here: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=21181&clientkey=E093430E6AD54236309BA47F1E42AAD0

Base Starting Pay $42,642 – $66,095

+$2,000 for Dispatcher Certification        

+$2,000 for Jailer Certification          +$2,000 for Bi-Lingual 

An employee in the Communications Officer – E911 position facilitates the flow of information between the public and law enforcement officers, or emergency personnel, by answering emergency and non-emergency calls for service and dispatch of response units. The ideal candidate will possess attention to detail and be able to multitask in high stress situations. 

Essential Functions

Answers emergency 911 and non-emergency voice and TDD calls for service; determines the nature of the call and what type of assistance or information is needed; routes calls to proper agency personnel; monitors non-emergency phone calls taken by 911; monitors dispatched radio traffic; interacts with the public to respond to inquiries; deals with sensitive and confidential matters; calls back disconnects to determine the nature and location of the problem.

Enters and maintains data in computer aided dispatch system (CAD); enters and retrieves technical information from a computer in order to perform research, update records, or respond to requests for information.

Enters data into, and obtains data from, the Georgia Crime Information Center (GCIC) network and the National Crime Information Center (NCIC) network, such as driver’s license and automobile tag information; enters stolen, or removes found, vehicles and weapons in system; enters information on missing or found persons; confirms warrants for other jurisdictions through NCIC and GCIC.

Assists callers in high stress situations, such as domestic violence, suicide, hostage calls, and when a loved one dies; gives CPR instructions to callers for patients who are in cardiac arrests; gives medical pre-arrival instruction to patients who are in need of medical assistance; communicates with caller on phone while logging radio traffic.

Monitors all radio frequencies assigned; dispatches, via radio, emergency calls requiring law enforcement, fire, or emergency medical service response, according to priority and availability of field units.

Monitors and ensures all communications equipment is functioning at all times; diagnoses problems to refer to proper repair technician.

Monitors inventory levels of supplies; ensures availability of adequate materials to conduct work activities; initiates requests for new or replacement items.

Communicates with supervisor, employees, other departments, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems; responds to requests for service or assistance.

Prepares or completes various forms, reports, correspondence, time cards, supply lists, or other documents including jail tickets for DeKalb County, bond receipts, warrants, driver’s history, background checks, and probation information.

Receives and maintains various forms, reports, correspondence, equipment operating manuals, procedures, handbooks, reference materials, manuals, or other documentation including NCIC files for vehicles, people, and history; reviews, completes, processes, forwards or retains as appropriate.

Operates a computer, printer, radio console, intercom system, cameras, facsimile machine, copier, calculator, multi-line phone, radio communications equipment, computer aided dispatch system, TTY/TDD system, headsets, weather computer, paper shredder, or other equipment as necessary to complete essential functions, to include the use of word processing, spreadsheet, database, or other system software such as Zuercher CAD, Crimnet, Uniserach, or Microsoft Office.

Processes inmates, monitors behavior and movement of inmates, maintains logs and other records of inmates, calls for service, booking, fingerprinting, photographing, and release of inmates.  

Benefits

  • Medical (90% of premium cost covered by City)
  • Dental (employer funded – no cost to employee)
  • Vision
  • Short Term Disability (employer funded – no cost to employee)
  • Long Term Disability 
  • Basic and Voluntary Life/AD&D (employer funded – no cost to employee)
  • 401(a) 10% defined contribution plan (employer funded – no employee match required)
  • 457(b) deferred compensation plan (optional)
  • 160 hours PTO starting (equal to 80 vacation hours and 80 sick leave hours)
  • 11 paid holidays   
  • Employee wellness and assistance programs
  • City paid uniforms

Qualifications

Training, Qualifications, and Experience 

Must be able to hear and understand communications through telephone and radio as well as operate a variety of machines and equipment. Must be able to exert up to 75 pounds of force occasionally and/or 50 pounds of force frequently or consistently to lift, carry, push, pull or otherwise move objects including the human body. Also required are the following physical abilities: balancing, climbing, crouching, feeling, fingering, grasping, handling, hearing, kneeling, lifting, mental acuity, pulling, pushing, reaching, reading, repetitive motion, speaking, standing, stooping, talking, visual acuity, and walking. Must possess the ability to multitask; read, interpret, and understand maps; obtain accurate information when dealing with callers who are upset, afraid, injured, etc.; give accurate direction over the telephone; react quickly and calmly in emergency situations, etc.

Requires interpersonal communication skills including the ability of speaking and/or signaling people to convey or exchange information. Bi-lingual speaking is a plus.

Availability

Must be able to work nights, weekends, and holidays as needed or scheduled (including being on-call). Must be available to work overtime and possibly be called into work for coverage when not on-call to meet the demands of the department. 

Must be able to pass pre-employment drug test, physical exam, background check, and psychological exam.